Jira Service Management

{"xsrfToken":"ace7beac-6298-4970-b115-dd88c7589710_36d2e3e517f6c5c43d83bb541fdfb97e1247f89f_lout","branding":{"id":"1","key":"support","name":"Caelor App Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dec1b3cf-32e5-4539-bd8f-cbd4e983b507/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NDFhMzkzMS02OTJhLTRjNDktYjg1MS1jNjg0YjRmZGQ4OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlYzFiM2NmLTMyZTUtNDUzOS1iZDhmLWNiZDRlOTgzYjUwNyI6WyJyZWFkIl19LCJleHAiOjE2ODUyMjkyNDQsIm5iZiI6MTY4NTIyODY0NH0._mD8_iNbpMFrPNDJTJQmBKJidm573GuNXAydRj7M68A&client=841a3931-692a-4c49-b851-c684b4fdd897&mode=fit","logoId":"dec1b3cf-32e5-4539-bd8f-cbd4e983b507","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Caelor Center.","sharedPortalName":"Caelor Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Caelor Center.","sharedPortalName":"Caelor Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4c68fed8-1802-4e27-81e1-b1eca588c773/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NDFhMzkzMS02OTJhLTRjNDktYjg1MS1jNjg0YjRmZGQ4OTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRjNjhmZWQ4LTE4MDItNGUyNy04MWUxLWIxZWNhNTg4Yzc3MyI6WyJyZWFkIl19LCJleHAiOjE2ODUyMjkyNDQsIm5iZiI6MTY4NTIyODY0NH0.RXPYeiXiGOxFzD0WL5j4Gqkhm2P4bMG6RuL3v9sLEkk&client=841a3931-692a-4c49-b851-c684b4fdd897&height=300&mode=fit","bannerMediaApiFileId":"4c68fed8-1802-4e27-81e1-b1eca588c773","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"support","projectId":10000,"serviceDeskId":1,"name":"Caelor App Support","description":"Welcome! You can raise a Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"24","name":"Opt-Out Marketing materials or public communications","descriptionHtml":"","callToAction":"Opt-Out Marketing materials or public communications","introHtml":"","icon":10550,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[6],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10549,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10545,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"8","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10535,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"23","name":"Marketplace Request","descriptionHtml":"","callToAction":"Marketplace Request","introHtml":"","icon":10550,"iconUrl":"https://caelor.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"},{"id":6,"name":"Marketing"}],"orderMapping":{"6":[24],"1":[1,3,4,6,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0b64b587-7fdd-36b1-ba49-3e1f4431a377","appLinkName":"System Confluence","spaceKey":"SUPPORT","spaceName":"Marketplace Support","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Caelor Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://caelor.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=caelor","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ace7beac-6298-4970-b115-dd88c7589710_36d2e3e517f6c5c43d83bb541fdfb97e1247f89f_lout","baseUrl":"https://caelor.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"841a3931-692a-4c49-b851-c684b4fdd897","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}