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The Shoppie issue panel is a place where the agent can take a look at the requested items, display item details and check the SUM Issue Panel acts as a comprehensive dashboard for agents. Here, agents can display requested items, see order details, and calculate the cumulative total of all items. |
After users have selected desired items and submitted the ticket agents can view selected items together with the item description and total price on the issue view.
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After a user finalizes their selections and submits a ticket, agents are equipped with a clear view of chosen items. |
To access this wealth of information:
Upon ticket creation, agents should locate and click on the cart icon
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within the issue view
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This action unveils the Shoppie panel.
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Within it, each item listing is interactive; agents can expand them individually to gain insights into detailed product specifics.
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