Jira Issue panel
The Shoppie Issue Panel acts as a comprehensive dashboard for agents. Here, agents can display requested items, see order details, and calculate the cumulative total of all items. After a user finalizes their selections and submits a ticket, agents are equipped with a clear view of chosen items.
To access this wealth of information:
Upon ticket creation, agents should locate and click on the cart icon within the issue view.
This action unveils the Shoppie panel. Within it, each item listing is interactive; agents can expand them individually to gain insights into detailed product specifics.