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After users have selected desired items and submitted the ticket agents can view selected items together with the item description and total price on the issue view.

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Info

The Shoppie Issue Panel acts as a comprehensive dashboard for agents. Here, agents can display requested items, see order details, and calculate the cumulative total of all items. After a user finalizes their selections and submits a ticket, agents are equipped with a clear view of chosen items.

To access this wealth of information:

  1. Upon ticket creation, agents should locate and click on the cart icon

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  1. within the issue view

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  1. .

  2. This action unveils the Shoppie panel.

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  1. Within it, each item listing is interactive; agents can expand them individually to gain insights into detailed product specifics.

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