Before diving into any technical configurations, it's important to remember that foundation of a successful shop experience is the quality and completeness of product data. To achieve the best user experience with Shoppie:
Populate Jira Assets diligently with the products you wish to showcase in the shop.
Ensure that every product entry is comprehensive, including detailed descriptions, images, pricing, and any other relevant information.
By investing time in entering precise and detailed product data into Jira Assets, you set the stage for a seamless and enjoyable shopping experience for your users.
Catalogs serve as the centralized hubs within Shoppie where configured shops, populated with relevant Jira Assets, reside. They are essential for the following reasons:
You have the flexibility to create multiple catalogs tailored to different needs or audiences.
Each catalog can be linked to distinct Jira projects, ensuring relevance and specificity. Beyond projects, you can further customize by assigning different request types to individual catalogs. This granularity ensures users find exactly what they're looking.
Create catalogs
Click on the “Create a catalog” button and define basic details:
Name → It will appear in the JSM portal when the shop dialogue opens.
Description → It helps administrators in distinguishing between catalogs, especially when there are similarities in their content or purpose. Think of it as an internal note or reminder.
Select a customer portal(JSM project) → Project in which the shop will be applied to.
Select a request type → Request type that is associated with the shop. Click on the selected request type within the project will open a shop catalog.
Currency → Currency for the items in the shop. Anything can be added such as EUR, DOLLAR, $. It is defined as simple text input so that all use cases and formats can be covered.
